Terms & Conditions


The address that you have supplied to us serves as the place of delivery.
Wellbottle.com will deliver accepted orders as indicated here within 10 business days of acceptance for products in stock and 30 business days for pre-order products.
If our transport provider is unable to deliver your order after two attempts, it will be stored in the local depot and then returned to our warehouse. In this event you will be liable to be charged for return shipping costs.

Orders within Europe are delivered from our warehouse with the following address:

Warehouse address
Kaedra warehouse
Business Park Sofia, building 12B
Mladost 4, Sofia 1766

For queries, information and assistance please contact our customer service team by phone, email or the contact form phone, email or contact form.

Refer to the Delivery, Liability, Privacy Policy, Warranty and returns sections for more information.

Wellbottle.com is entitled to revise and amend these Terms & Conditions (T&Cs) from time to time. You are bound by the T&Cs that apply at the time you order products from us, unless an amendment to the these T&Cs or the Privacy Policy is required by law or a government body, in which case the amendment will also apply to orders that you have already placed.


If you use our website, you accept that communication with us will be mainly by electronic means. We shall contact you by e-mail or provide information by placing notices on our website. You agree for contractual purposes to these electronic means of communication and acknowledge that all contracts, notices, information and other communication that we supply to you electronically do comply with the statutory requirement that such communication must be in writing.


By accepting these T&C you are certifying that you have read and understood all points detailed in this contract, and that you are at least 18 years old and competent to enter into a binding contract.