Delivery Information


The address that you have supplied to us serves as the place of delivery. will deliver accepted orders as indicated here, within 14 business days of acceptance unless a longer delivery period has been agreed.
If our transport provider is unable to deliver your order after two attempts, it will be stored in the local depot and then returned to our warehouse. In this event you will be liable to be charged for return shipping costs.

Orders within Europe are delivered from our warehouse with the following address:

Warehouse address
Kaedra warehouse

Business Park Sofia, building 12B
Mladost 4, Sofia 1766

For queries, information and assistance, and complaints, please contact our customer service team by phone, email or the contact form